Info & Policies
We are a small, intimate space. We ask that you do not bring an entourage with you to your appointment. This is your time to relax. If you do have a companion, we recommend The Wise Bean Coffee & Espresso Bar across the street, or the many shops and restaurants within walking distance.
Metered parking is available on N. New St. - coins and credit cards are accepted. Free 2-hour parking is available on North St. We validate parking in both the Walnut St. and North St. garages.
We do our best to accommodate late-comers. However, it is left to the discretion of the stylist if your appointment needs to be rescheduled.
To better accommodate our clients, and keep our schedule on track, first time color appointments will require a credit card. If you do not give proper cancelation notice, you will be charged 50% of the service fee. If you have any questions, please feel free to reach out. We want to make everyone's experience at Lux a pleasant and fulfilling one.
We require 24-hour notice when canceling an appointment. In the event that we don't receive proper notice, you may be asked for a credit card number to hold your next appointment.
Tips may be made by cash or check only. We apologize for any inconvenience this may cause. There is a $25 charge on all returned checks. No cash refunds on purchases: retail or service credit only.